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HOTLINES
This page contains sections on the following categories of services, in this order:
(scroll down the page to see each category)
Section 1: Children & Youth Hotlines
Section 2: Consumer Hotlines
Section 3: Crisis Hotlines
Section 4: Elderly & Disabled Hotlines
Section 1: Children & Youth Hotlines
ARKANSAS MISSING CHILDREN SERVICES PROGRAM - 800-448-3014 or 501-682-1020
ARKANSAS TEEN HOTLINE - 614 E. Emma Av. #213, Springdale, AR 72764; 800-798-8336; teen-to-teen 24 hr
hotline, couseling, referrals, runaways, suicide,crisis & violence prevention. Serving western Arkansas & eastern
Oklahoma. Services free. To go to their web site click here: www.nwacrisiscenter.com
BOYS & GIRLS CLUBS OF AMERICA -1230 West Peachtree, Atlanta, GA 30309; 404-815-5764; national headquarters gang prevention through targeted outreach program.
BOYS TOWN NATIONAL HOTLINE - 800-448-3000
CHILD ABUSE HOTLINE - 800-482-5964; to report child abuse or neglect.
CHILD ABUSE HOTLINE OF OKLAHOMA- 800-522-3511; to report child abuse or neglect
CHILD ABUSE INFORMATION HOTLINE - 800-4A-CHILD or 800-422-4453
CHILD FIND OF AMERICA - 800-I-AM-LOST or 800-426-5678
COVENANT HOUSE NINE LINE - 800-999-9999; hotline for runaways and crisis intervention service for teens &
families. Offering referrals. Spanish speaking staff. All services free 24 hrs/7 days.
CRISIS INTERVENTION CENTER - 614 E. Emma Av., #214, Springdale, AR 72764; 888-274-7472; adult/teen hotline
available 24/7/365, offering youth violence prevention program, referrals, peer counseling, serving all ages in Arkansas and eastern Oklahoma. To go to their web site click here: www.nwacrisiscenter.com
JUVENILE DIABETES FOUNDATION - 800-223-1138; to go to their web site click here: www.jdfcure.com
MISSING CHILDREN (KIDWATCH) - 800-587-4357
MISSING, EXPLOITED & RUNAWAY CHILDREN NATIONAL HOTLINE - 800-843-5678; to report your child missing, where abouts of missing child, or child pornography. To go to their web site click here: www.cybertipline.com or www.missingkids.com
NATIONAL CONGRESS OF PARENTS & TEACHERS - 700 Rush St., Chicago, Ill 60611; 312-670-6782
NATIONAL GRAFFITI INFORMATION NETWORK - P.O. Box 400, Hurricane, UT 84737; 801-635-0646
NATIONAL INFORMATION CENTER FOR CHILDREN AND YOUTH WITH DISABILITIES (offers free resource sheets for each state): 1-800-695-0285 or click here to go to their web site -- www.nichcy.org/states.htm
NATIONAL RUNAWAY SWITCHBOARD - 800-621-4000; crisis hotline for missing & displaced children & their parents, providing information & referrals. To go to their web site click here: www.nrscrisisline.org
NATIONAL SCHOOL SAFETY CENTER - 4165 Thousand Oaks, Westlake Village, CA; 805-373-9977
OFFICE OF JUVENILE AFFAIRS - 405-530-2939; has responsibility for juvenile correctional institutions, probation services to the juvenile courts. To go to their web site click here: www.state.ok.us/~oja/oja.html
OKLAHOMA ASSOCIATION FOR CHILDREN'S INSTITUTIONS & AGENCIES - 918-245-3132; agencies working together to provide quality care to troubled youth and their families.
OKLAHOMA DEPT OF HUMAN SERVICES OFFICE OF CLIENT ADVOCACY- P.O. Box 25352, Oklahoma City, OK 73125; 405-521-3491; grievances concerning services, investigations into child misreatment, abuse & complaints concerning children placed outside the home.
SUSPECTED CHILD ABUSE & NEGLECT (SCAN) HOTLINE - 523 Garrison Av., Ft. Smith, AR; 800-482-5964 &
479-785-4046; hotline to report suspected child abuse or neglect.
TEEN OUTREACH LINE - 800-522-8336; hotline for teens, operates 12 noon to 12 midnight, central time.
TEENS T.A.P. HOTLINE - 800-234-TEEN; offers youth counseling on AIDS, operates 4 pm - 8 pm, Mon.-Fri.
VANISHED CHILDREN'S ALLIANCE - 800-826-4743
YOUTH CRISIS & RUNAWAY HOTLINE - 800-448-4663
YOUTH CRISIS HOTLINE - 800-HIT-HOME or 858-242-5683; phone help line for any youth/child needing someone to talk to.
YOUTH HOTLINE - 888-723-3225; phone-a-friend 24 hr. helpline for children who are lonesome, afraid, bored or need help with homework. Serving children ages 5 yr - 12 yrs. To go to their web site click here: www.nwacrisiscenter.com
Section 2: Consumer Hotlines
AMANA APPLIANCES CUSTOMER SERVICE- 800-843-0304; To go to their web site click here: www.amana.com
ARKANSAS CRIME INFORMATION CENTER - #1 Capitol Mall 4D-200, Little Rock, Ar 72201; 501-682-2222; contact for crime statistics for Arkansas.
ARKANSAS DEPT OF HEALTH - Little Rock, AR ; 800-482-5400; call for questions about hospitals and home health agencies.
ARKANSAS DEPT OF HUMAN SERVICES - 800-482-5431 or 800-482-1141; for medicaid complaints, claims, questions or coverage.
ARKANSAS PHARMACY ASSOCIATION HOTLINE - 501-372-5250; to register complaint or inquire about a pharmacy/pharmacist.
ARKANSAS STATE DENTAL BOARD HOTLINE - 501-682-2085; to register complaint of care provided in a dentist's office or to verify licensing & certification.
ARKANSAS STATE INSURANCE OFFICE - 800-224-6330; to register a complaint; they offer information on insurance companies, policies & regulations in Arkansas.
ARKANSAS STATE MEDICAL BOARD HOTLINE - 501-296-1802; to register complaint of care provided in a
doctor's office & verify licensing and certification.
BETTER BUSINESS BUREAU OF ARKANSAS, INC. - 1415 S. University, Little Rock, AR 72204; 800-482-8448 or 501-664-7274; to register a complaint or request information, tips & helps. Serving entire state of Arkansas. To go to their web site click here: www.arkansas.bbb.org
BOYS & GIRLS CLUBS OF AMERICA -1230 West Peachtree, Atlanta, GA 30309; 404-815-5764; national headquarters gang prevention through targeted outreach program.
BUREAU OF ALCOHOL, TOBACCO & FIREARMS - 800-ATF-GUNS
FINANCIAL PLANNING ASSOC. NATIONAL CONSUMER HOTLINE - 800-282-7526; offering financial counseling & planning, referrals, no fee for services, to go to their web site click here: www.fpanet.org
FRIGIDARE APPLIANCES CUSTOMER SERVICE - 800-451-7007
GENERAL ELECTRIC APPLIANCES CUSTOMER SERVICE - 800-626-2000; to go to the web site click www.geappliances.com
GIBSON APPLIANCES CUSTOMER SERVICE - 800-458-1445
HEALTH INSURANCE ASSOCIATION OF AMERICA - 800-277-4486
KELVINATOR APPLIANCES CUSTOMER SERVICE - 800-323-7773
KITCHEN AID APPLIANCES CUSTOMER SERVICE - 800-422-1230
MAYTAG APPLIANCE CUSTOMER SERVICE - 800-688-9900
NATIONAL CONGRESS OF PARENTS & TEACHERS - 700 Rush St., Chicago, Ill 60611; 312-670-6782
NATIONAL CRIME PREVENTION COUNCIL - 202-466-6272
NATIONAL CRIMINAL JUSTICE REFERRAL SERVICE, U.S. BUREAU OF JUSTICE ASSISTANCE CLEARINGHOUSE - Box 6000, Rockville, MD 20849; 800-851-3420 or 800-732-3277
NATIONAL GRAFFITI INFORMATION NETWORK - P.O. Box 400, Hurricane, UT 84737; 801-635-0646
NATIONAL SCHOOL SAFETY CENTER - 4165 Thousand Oaks, Westlake Village, CA; 805-373-9977
NINE TO FIVE (9-5) NATIONAL ASSOC. OF WORKING WOMEN'S JOB SURVIVAL HOTLINE - 800-522-0925
NURSING HOME COMPLAINT HOTLINE - 501-682-8425; to file a complaint on services provided in an Arkansas nursing home or residential care facility.
OKLAHOMA AREAWIDE SERVICES INFORMATION SYSTEM (OASIS) - 800-426-2747; free statewide info & referral service for families in need of special health or developmentally delayed related services. OASIS can assist in locating a wide range of services, including car seat loaner, childcare, support groups & more. To go to their web site click here:
http://oasis.ouhsc.edu
OKLAHOMA CORPORATE COMMISSION - 800-522-8154; regulates utility companies in Oklahoma
ROPER APPLIANCES CUSTOMER SERVICE - 800-447-6737; web site is www.roperappliances.com
TAPPAN APPLIANCES CUSTOMER SERVICE - 800-537-5530
U.S. CONSUMER PRODUCT SAFETY HOTLINE - 800-638-2772; to report unsafe products and inquire about recalled products.
U.S. DEPT. OF JUSTICE OFFICE OF JUVENILE JUSTICE & DELINQUENCY PREVENTION - 633 Indiana Av NW, Room 742, Washington, DC 20531;02-307-5914
WHIRLPOOL APPLIANCES CUSTOMER SERV - 800-253-1301. To go to their web site click here: www.whirlpool.com
WHITE/WESTINGHOUSE APPLIANCES CUSTOMER SERVICE - 800-245-0600
WOMEN WORK! THE NATIONAL NETWORK FOR WOMEN'S EMPLOYMENT - 800-235-2732
Section 3: Crisis Hotlines
ADDICTION CENTER FOR TREATMENT - 800-711-6402; 24 hr. helpline, providing detox & rehab services &
referrals. To go to their web site click here: www.thewatershed.com
ADULT ABUSE HOTLINE OF OKLAHOMA - 800-5223511
ADULT PROTECTIVE SERVICES HOTLINE - 800-482-8049; providing legal protection of elderly.
ALCOHOL & DRUG HELPLINE; 800-821-4357
ARKANSAS MISSING CHILDREN SERVICES PROGRAM - 800-448-3014 or 501-682-1020. To go to their web site click here: www.ag.state.ar.us
ARKANSAS TEEN HOTLINE - 614 E. Emma Av. #213, Springdale, AR 72764; 800-798-8336; teen-to-teen 24 hr
hotline, couseling, referrals, runaways, suicide,crisis & violence prevention. Serving western Arkansas & eastern
Oklahoma. Services free. To go to their web site click here: www.nwacrisiscenter.com
CHILD ABUSE HOTLINE - 800-482-5964; to report child abuse or neglect.
CHILD ABUSE HOTLINE OF OKLAHOMA- 800-522-3511; to report child abuse or neglect.
CHILD ABUSE INFORMATION HOTLINE - 800-4A-CHILD or 800-422-4453
CHILD ABUSE INFORMATION HOTLINE - 800-4A-CHILD or 800-422-4453
CHILD FIND OF AMERICA - 800-I-AM-LOST or 800-426-5678
COCAINE & CRACK ABUSE HOTLINE - 800-333-2294 or 800-222-0469; providing 24 hour help.
COVENANT HOUSE NINE LINE - 800-999-9999; hotline for runaways and crisis intervention service for teens &
families. Offering referrals. Spanish speaking staff. All services free 24 hrs/7 days.
CRISIS CENTER FOR WOMEN - 500 Lexington Ave., Suite A, Ft. Smith, AR 72902; 479-782-1821, offers safe house,
counseling, life skills and parenting class, child care for clients, on-site rape exams. Serving women & their children
who are victims of domestic abuse and sexual assault in Sebastian, Crawford, Scott & Franklin counties. Call for more
information. 24-hr. crisis lines are 479-782-4956 and 1-800-359-0056. To go to their web site click here: www.crisiscenterforwomen.org
CRISIS HOTLINE FOR ADULTS - 614 E. Emma Av., #213, Springdale, AR 72764; 888-274-7472; Assists families
in crisis, offering referrals & counseling, 24 hr phone. Arkansas and eastern Oklahoma. To go to their web site click here: www.nwacrisiscenter.com
CRISIS INTERVENTION CENTER - 614 E. Emma Av., #214, Springdale, AR 72764; 888-274-7472; adult/teen hotline
available 24/7/365, offering youth violence prevention program, serving all ages in Arkansas and eastern Oklahoma. To go to their web site click here: www.nwacrisiscenter.com
DEPARTMENT OF HUMAN SERVICES OF OKLAHOMA ADULT ABUSE HOTLINE - Oklahoma City, OK;
800-522-3511; to report abuse to elderly, disabled or incapacitated adults. Serving Oklahoma residents. Services free to those qualifying.
FIRST STEPS TO RECOVERY - 800-515-8165; 24 hr drug & alcohol hotline. Offering referrals, information, detox & rehab services, in-patient & out-patient programs. To go to their web site click here: www.lakeviewhealth.com
LEGAL HELPLINE - 800-952-9243; helpline assisting 8 Arkansas counties with legal issues. To go to their web site click here: www.arlegalservices.org
MISSING CHILDREN (KIDWATCH) - 800-587-4357
MISSING, EXPLOITED & RUNAWAY CHILDREN NATIONAL HOTLINE - 800-843-5678; to report your child missing,
location of missing child, or child pornography. To go to their web site click here: www.cybertipline.com or www.missingkids.com
NATIONAL CLEARINGHOUSE FOR ALCOHOL & DRUG - 800-729-6686; providing information on alcohol, tobacco & illegal drugs. Services are free. To go to their web site click here: www.health.com
NATIONAL RESOURCE CENTER ON DOMESTIC VIOLENCE - 800-537-2238
NATIONAL RUNAWAY SWITCHBOARD - 800-621-4000; crisis hotline for missing & displaced children & their parents, providing informational & referrals.
OKLAHOMA DEPT OF HUMAN SERVICES OFFICE OF CLIENT ADVOCACY- P.O. Box 25352, Oklahoma City, OK 73125; 405-521-3491; grievances concerning services, investigations into child misreatment, abuse & complaints concerning children placed outside the home.
OKLAHOMA DEPT OF MENTAL HEALTH & SUBSTANCE ABUSE HOTLINE - 405-522-3908 or 918-256-7841
ext. 426; to file a complaint of quality of care or access to mental health services in Oklahoma.
OZARK RAPE CRISIS HOTLINE & REFERRAL SERVICE - 800-818-1189; providing services to 6 Arkansas counties.
POISON CONTROL HOTLINE OF OKLAHOMA - 800-764-7661
RAPE CRISIS SERVICE - 800-794-4175; providing counseling, referrals, & advocacy.
REACH OUT HOTLINE - 800-522-9054; 24 hour hotline for info on substance abuse & mental health concerns. Call for the location of your local Oklahoma Mental Health Center.
SAFELINE HOTLINE - 800-522-7233; Referral service concerning shelters & other services for victims of rape & domestic violence.
SUBSTANCE ABUSE HOTLINE - 800-662-HELP (4357)
SUSPECTED CHILD ABUSE & NEGLECT (SCAN) HOTLINE - 523 Garrison Av., Ft. Smith, AR; 800-482-5964 &
479-785-4046; hotline to report suspected child abuse or neglect.
VANISHED CHILDREN'S ALLIANCE - 800-826-4743
WOMEN'S CRISIS SERVICES - LeFlore County, OK; 800-230-9799 or 918-647-9800; offering emergency temporary shelter, food, clothing, legal services, counseling, child & court advocacy, on-site rape exam, serving victims of domestic violence & sexual abuse. To go to their web site click here: www.wcs@clnk.com
YOUTH CRISIS & RUNAWAY HOTLINE - 800-448-4663
YOUTH CRISIS HOTLINE - 800-HIT-HOME or 858-242-5683; phone help line for any youth/child needing someone to talk to.
YOUTH HOTLINE - 888-723-3225; phone-a-friend 24 hr. helpline for children who are lonesome, afraid, bored or need help with homework. Serving children ages 5 yr - 12 yrs. To go to their web site click here: www.nwacrisiscenter.com
Section 4: Elderly & Disabled Hotlines
ADULT ABUSE HOTLINE OF OKLAHOMA - 800-522-3511
ADULT PROTECTIVE SERVICES HOTLINE - 800-482-8049; providing legal protection of elderly.
ARKANSAS PHARMACY ASSOCIATION HOTLINE - 501-372-5250; to register complaint or inquire about a pharmacy/pharmacist.
ARKANSAS STATE INSURANCE OFFICE - 800-224-6330; providing information on insurance companies, policies & regulations in Arkansas.
ARKANSAS STATE MEDICAL BOARD HOTLINE - 501-296-1802; to register complaint of care provided in a
doctor's office & verify licensing and certification.
CHOICE HEALTHCARE - 888-442-3390; providing most durable medical equipment: wheelchairs, beds, diabetic shoes & more. No charges for ANY Medicare patient in western Ark & eastern OK., no income guidelines apply.
DEPARTMENT OF HUMAN SERVICES OF OKLAHOMA ADULT ABUSE HOTLINE - Oklahoma City, OK;
800-522-3511; to report abuse to elderly, disabled or incapacitated adults. Serving Oklahoma residents. Services free to those qualifying.
DEVELOPMENTAL DISABILITIES OF OKLAHOMA - 800-522-1075; information on services for mentally retarded & other developmental disabilities, 24 hr phone.
DIAL-A-HEARING SCREENING TEST - 800-222-EARS
HEAR NOW FUNDING ASSISTANCE FOR HEARING AIDS - 800-648-4327
HEARING AID HELPLINE - 800-521-5247
NATIONAL ARTHRITIS FOUNDATION - 800-283-7800; providing free information on the latest medication & therapy.
NATIONAL EYECARE PROJECT OF EYE CARE AMERICA - P.O. Box 429098, San Francisco, CA 94142;
800-222-EYES (3937); providing comprehensive medical eye exam by local doctor, treating eye disease, does not provide eye glasses. Serving ages 65+. Services are free. To go to their web site click here: www.aao.org
NATIONAL INFORMATION CENTER FOR CHILDREN AND YOUTH WITH DISABILITIES (offers free resource sheets for each state): 1-800-695-0285 or click here to go to their web site -- www.nichcy.org/states.htm
NORTHWEST ARKANSAS DEPRESSION SUPPORT GROUP - 479-783-0829; meetings offer emotional support, resources & information. Call for meeting times & locations. No charge for attending meetings.
NURSING HOME COMPLAINT HOTLINE - 501-682-8425; to file a complaint on services provided in an Arkansas nursing home or residential care facility.
OKLAHOMA DISABILITY LAW CENTER - 2828 E 51 St., Suite 302, Tulsa, OK 74105; 800-226-5883 (V/TDD); provides free legal services to people with physical or mental disabilities. To go to their web site click here:
www.flash.net/~odlcokc
OKLAHOMA DEPT OF MENTAL HEALTH HOTLINE - 405-522-3908; to file a complaint of quality of care or access to mental health services in Oklahoma.
OKLAHOMA DEPT OF MENTAL HEALTH HOTLINE- 918-256-7841 ext 426; to file a complaint of abuse, neglect, or misconduct of mental health caregivers.
OKLAHOMA STATE INSURANCE DEPT. - Oklahoma City, OK; 405-521-2828 or 800-522-0071; providing information on insurance companies, policies & regulations in Oklahoma.
PEOPLE HELPING PEOPLE - 479-648-1033; family or friends of disabled or handicapped meet to exchange ideas and /or equipment. Call for times and locations of meetings.
PROJECT COMPASSION - 1205 S. Albert Pike, Ft. Smith, AR; 479-783-2273; providing caregiver support services, nursing home visits, information & referral service, in-home and telephone support services. Serving 8 Arkansas counties.
SENIORS HEALTH INSURANCE & INFORMATION PROGRAM - 800-224-6330; insurance counseling, Medicare supplemental insurance companies & policies. Free service for all Arkansas residents.
SENIOR HEALTH INSURANCE COUNSELING PROGRAM - 1-800-763-2828.
SENIOR WHEELS USA - 800-246-6010; Free electric wheelchairs for ages 65+ or disabled who cannot walk or propel manual wheelchair. No charge, no deposit.
SOCIAL SECURITY ADMINISTRATION - 800-772-1213; contact for information on the location nearest you. To go to their web site click here: www.ssa.gov
STATE LONG-TERM CARE OMBUDSMAN - 312 NE 28th St., Oklahoma City, OK; 405-521-6734 or 800-211-2116;
A long-term care ombudsman is a person who receives complaints from residents in long-term care facilities. Serving Oklahoma residents. Services are free. To go to their web site click here: www.okdhs.org/aging
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